Our Services
Our comprehensive range of support includes all Mac and Windows computers, phones, tablets, WiFi networks, smart home devices, television, audio… even kitchen appliances still flashing “12:00”!
All levels of knowledge and problem are welcome, from beginners with their first device, to companies and experienced users with specific technical requirements. We provide a ‘one-stop solution’ for our clients, at your home and office, and via remote access where appropriate.
My computer's broken and I need it working as soon as possible.
We offer same-day and next-day visits (where available) across London for PCs, Macs, laptops, phones, iPads/tablets and more. We’ll get you back up and running as quickly as possible.
I've got a new device but have no idea how to set it up, and all my files are on the old one.
No problem! We can set up your new device exactly as you like it, and make sure everything – files, photos, contacts, emails and more – is safely transferred across. You won’t lose a thing.
My laptop takes ten minutes to do anything and it's ruining my productivity.
A slow laptop is frustrating, but in most cases we can ‘fix it’ (see what we did there?!) without you needing to buy a new one. We’ll identify what’s causing the problem and get it running the way it should.
My WiFi doesn't reach the far end of my house.
This is a very common problem, and is usually a straightforward fix. We’ll extend your network properly so you get a strong, reliable connection throughout your home.
I keep ignoring those update notifications and I know it's going to catch up with me.
It usually does! We can take care of all your updates in one visit, and set up a regular maintenance schedule so everything stays current and secure without you having to think about it.
I need to upgrade my tech but I don't know what's worth buying and what's a waste.
We give honest, impartial advice with no interest in selling you anything – just straightforward recommendations based on what you actually need and how you work.
We've outgrown our current IT setup but don't know where to even start.
That’s where we come in! We’ll assess where you are, understand where you’re heading, and put together a clear plan to get your IT infrastructure working for the size you are now, and the size you’re growing into.
I know I'm only using a fraction of what my computer can do.
One-to-one sessions tailored to the tools you use every day, and those you could be using, can be transformative. Most clients are amazed at how much time they save, and how confident they can become.
Our office Internet connection is unreliable and it's starting to embarrass us in front of clients.
We’ll identify the cause, whether it’s the router, the setup, or the building itself, and put a solution in place that you can rely on.
I think I might have clicked something I shouldn't have, and some important files have disappeared.
Don’t panic, and don’t do anything else until we’ve had a look. Acting quickly gives us the best chance of recovering your files, and of making sure nothing harmful is lurking on your system.
We're moving offices and need a reliable network, not just everyone starting on their own hotspot.
We plan and install office networks from scratch, making sure everything – wired connections, WiFi, printers, shared drives and more – is set up properly, so your new office runs smoothly from day one.
I can't get the printer to work and I've tried to set it up myself without success.
This is exactly the sort of issue we can resolve for you, often fixing all those other little problems at the same time.
Our website looks like it was built in 2011... because it was!
Your website is often the first impression people get of your business. We design and build clean, modern websites that are easy to update and work beautifully on every device.
Don’t see your problem here? These are just a few examples of our work, so get in touch via the Contact us page, as we’ve almost certainly seen it before!
Alternatively, read what clients say, learn more about who we are or find out what we charge.
Expert, integrated and complete IT support for your home and business